First off – Here’s that podcast episode – goo.gl/Clkg8n
A couple years ago, my vision perfect. OK… maybe it was longer. Recently, my vision got bad without my noticing. OK… I was in denial. My prescription eyewear from a shop were expensive, never fit great, and they wore out quick. Then I broke them. I replaced them with Warby Parker glasses that I ordered online. Then something happened. The coating on the lens started flaking off. It got hard to actually use them, so I contacted Warby Parker about a lens replacement. This is the story of how they honored their warranty, plus bonus footage of the worlds most horrible tripod and a preview of our upcoming Dyson review.